Refunds/Exchanges are accepted within 7 days of purchase
under the following conditions:
- The perfume has not been used more than 1ml (around 10 sprays).
- The refund/exchange reason is due to the perfume not matching your scent preference, a
sprayer issue, or the bottle being leaked, damaged, or stained.
How to Apply?
Please email us at support@devoirfragrances.com
or contact us via WhatsApp, sharing your reason along with clear pictures of the product.
Our team will review your request and coordinate the process, which may take up to 7
business days.
Note:
Delivery charges are non-refundable and will be paid by the customer.
The product must be returned in its original packaging and box.
