At Devoir Fragrances ("we", "our", "us"), your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or use our website www.devoirfragrances.com or interact with us through any platform.
1. Information We Collect
Personal Information: Your name, phone number, email address, and shipping address when you contact us, create an account, or place an order.
Payment Information: Payment details are processed securely through trusted third-party payment gateways. We do not store your full card or payment data.
Technical Data: Information such as your IP address, browser type, device details, and how you use our website.
Cookies: Small data files stored on your device to help us improve your browsing experience and understand website performance.
2. How We Use Your Information
To process and deliver your orders or respond to your inquiries.
To communicate with you about updates, promotions, or customer support.
To improve our products, website, and services.
To personalize your shopping experience and recommend suitable products.
To comply with legal or regulatory requirements.
3. How We Protect Your Information
We use appropriate technical and organizational security measures to keep your personal information safe. Your data is stored on secure servers, and we regularly update our systems to prevent unauthorized access, alteration, or disclosure.
4. Sharing of Information
We do not sell or trade your personal data. However, we may share limited information with:
Trusted service providers (e.g., payment gateways, delivery partners, and marketing platforms) to help us run our operations smoothly.
Legal authorities, if required by law or to protect our rights and users' safety.
All third-party partners follow data protection standards consistent with this policy.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your experience, remember your preferences, and analyze website traffic. You can choose to disable cookies through your browser settings; however, some parts of the site may not function properly if you do so.
6. Your Rights
You have the right to:
Request access to the personal information we hold about you.
Ask us to correct or delete your data.
Withdraw consent for marketing communications at any time.
We keep your personal information only as long as necessary for business, legal, or security purposes. Once your data is no longer needed, we delete it securely.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The most recent version will always be available on our website, along with the date it was last updated.
